Caso de uso

Automação de atendimento ao cliente. É a solução ideal.

Em vez de permitir que a triagem ineficiente de tickets e os longos tempos de resposta levem a produtividade à estagnação, deixe a automação receber, classificar, encaminhar e responder aos tickets de suporte. Make pode conectar sua infraestrutura existente para encaminhar tickets recebidos e gerar respostas automáticas. Isso oferece uma experiência melhor aos seus clientes e operações mais escaláveis e eficientes para você. Descubra soluções ![Customer support automation. It's just the ticket.](__CODE_BLOCK_1__

Trusted by thousands of fast-scaling organizations around the globe

![Logo for FINN](__CODE_BLOCK_2__ ![Logo for Bamboo HR](__CODE_BLOCK_3__ ![Logo for Spotify](__CODE_BLOCK_4__ ![Logo for BNY](__CODE_BLOCK_5__ ![Logo for Bolt](__CODE_BLOCK_6__ ![Drag-and-drop your way to efficiency](__CODE_BLOCK_7__

Drag-and-drop your way to efficiency

Turn a problem into a solution on Make’s drag-and-drop platform where you can automate support workflows and unlock the hidden value and efficiency in your siloed systems. Solutions

Solutions to automate your support ticket mangement

* Drive smarter decisions with analyzed customer chat data 8 Applications9 Templates2 Blog posts * Refine support services through CSAT feedback collection 3402 Applications8157 Templates1 Blog posts * Reduce chat response times through instant, automated responses 8 Applications9 Templates7 Blog posts * Improve customer satisfaction by allocating tickets to qualified personnel 6 Applications3 Templates4 Blog posts

Zendesk Automation: 5 Make Templates to Get You Started

Zendesk is a great customer engagement tool, but let’s face it: when it comes to automation, things can get complicated fast. [Read article ->](__CODE_BLOCK_8__ ![Zendesk Automation: 5 Make Templates to Get You Started](__CODE_BLOCK_9__

FAQ

How do I get started with Make? What is a scenario? What is a module? What is mapping?

How it works

Traditional no-code iPaaS platforms are linear and non-intuitive. Make allows you to visually create, build, and automate without limits. ![How it works poster image](__CODE_BLOCK_10__

Trusted by 350,000+ customers

"Make really helped us to scale our operations, take the friction out of our processes, reduce costs, and relieved our support team. It is difficult to not become a fan." ![Head of Operations at Teleclinic portrait](__CODE_BLOCK_11__ Philipp Weidenbach Head of Operations at Teleclinic "Make drives unprecedented efficiency within our business in ways we never imagined. It’s having an extra employee (or 10) por uma fração do custo." !COO na Shop Accelerator Martech portrait Cayden Phipps COO na Shop Accelerator Martech "A simplicidade, a flexibilidade e a capacidade de criar automações realmente complexas sem nenhum conhecimento de programação fazem dele a melhor coisa desde a invenção da roda." !Product Owner na Smaily portrait Erkki Markus Product Owner na Smaily "Verdadeiro desenvolvimento descentralizado em toda a empresa. Make está presente em todos os departamentos, capacitando a empresa a oferecer uma experiência única ao cliente." !CTO & Co-founder na FINN portrait Andreas Stryz CTO & Co-founder na FINN "Não consigo contar o número de horas que economizei usando Make. Cada dia é mais simples graças à automação do Make." !Owner of Media Production portrait Kimberly D Owner of Media Production